Kristy Watts
Villa Rica,GA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Walmart and Morgan Oil Company. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and inventory management, demonstrating strong work ethic and integrity. Committed to fostering positive relationships and ensuring operational excellence.
Overview
19
19
years of professional experience
Work History
Cashier
Morgan Oil Company
06.2025 - 07.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Assistant Manager
State Line Shoppette
08.2016 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
Walmart
05.2009 - 12.2010
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Forklift Operator
Walmart.com
02.2006 - 12.2009
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Product restocking
Timeline
Cashier
Morgan Oil Company
06.2025 - 07.2025
Assistant Manager
State Line Shoppette
08.2016 - 02.2018
Cashier
Walmart
05.2009 - 12.2010
Forklift Operator
Walmart.com
02.2006 - 12.2009
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