Kristyana Murray
Crown Point
Summary
Dynamic Bartender Shift Manager at Tavern on the Lake with a proven track record in staff management and training. Expert in beverage preparation and scheduling, I foster a collaborative environment that enhances team performance and boosts customer satisfaction. Recognized for improving service efficiency during peak hours, ensuring memorable guest experiences.
Diligently known for effectively managing bar operations and ensuring exceptional customer service. Successfully led shifts, trained staff, and maintained inventory. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Bartender Shift Manager
Tavern on the Lake
06.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory.
- Managed schedule making for servers, bartenders, bussers, and hosts.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Sever & Bartender
Danny Z’s
06.2018 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- trained new employees.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Professional Full Time Singer
LFC Entertainment Company
06.2016 - 10.2019
- Maintained professional relationships with venue owners, booking agents, and fellow musicians for seamless collaborations.
- Increased awareness of upcoming performances by developing marketing materials such as posters, social media posts, press releases.
- Received multiple bookings due to consistently positive reviews from clients and event organizers.
- Cultivated strong stage presence through regular practice sessions focused on movement techniques and audience connection methods.
Education
High School Diploma -
Hobart High School
Hobart, IN01-2011
Skills
- Outgoing personality
- Beverage preparation
- New hire training
- Menu development
- Scheduling staff
- Staff management
- Bar operations management
Timeline
Bartender Shift Manager
Tavern on the Lake
06.2023 - Current
Sever & Bartender
Danny Z’s
06.2018 - 03.2022
Professional Full Time Singer
LFC Entertainment Company
06.2016 - 10.2019
High School Diploma -
Hobart High School
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