KRISTYN AXELBERG
Griffin,GA
Summary
Proficient in high-stress environments. Ability to adapt quickly. Computer/typing skills. Strong work ethic.
Overview
11
11
years of professional experience
Work History
911 Communications Supervisor
Clayton County Police Department
Jonesboro, GA
09.2020 - Current
- Supervised emergency communication operations to ensure timely incident responses.
- Trained and mentored dispatch staff on protocols for effective communication.
- Coordinated with law enforcement, fire, and medical teams during emergencies.
- Managed daily scheduling of dispatch personnel to maintain optimal staffing levels.
- Monitored radio communications for accuracy and compliance with standards.
- Conducted regular performance evaluations to assess dispatcher skills and effectiveness.
- Investigated unusual occurrences reported by dispatchers during shifts.
- Performed quality assurance evaluations of call-takers and dispatchers in the 911 center.
Server
Whitewater Creek Country Club
Fayetteville, Georgia
07.2015 - 07.2018
- Welcomed customers, addressed inquiries, and recommended specials to increase sales.
- Processed customer orders accurately and promptly, contributing to overall service efficiency.
- Coordinated with hosts, bussers, and kitchen staff to optimize service flow.
- Executed opening and closing duties, setting up dining area and restocking supplies to ensure seamless operations.
- Operated POS terminals to enter orders, split bills, and calculate totals.
- Conducted money transactions in accordance with company cash handling procedures.
- Assisted in training new servers to ensure adherence to operational standards.
- Adhered to health and safety guidelines during food preparation and service.
Education
High School Diploma -
Fayette County High School
Fayetteville, GA05-2015
Skills
- Emergency management
- Medical dispatch
- Dispatch training
- Geographic information systems
- Quality assurance
- Critical decision making
- Rapid decision making
- Administrative oversight
- Coaching and mentoring
- Training officer
- Effective communication
- Communication skills
- Problem solving
- Stress management
- Conflict resolution
- Reliability and adaptability
- Multitasking skills
- Secure sensitive information
- CPR and first aid
Timeline
911 Communications Supervisor
Clayton County Police Department
09.2020 - Current
Server
Whitewater Creek Country Club
07.2015 - 07.2018
High School Diploma -
Fayette County High School