Kristyna Kamilov
Imperial,MO
Summary
Experienced professional with a diverse background in
customer service, teaching, and healthcare support.
Skilled in organization, communication, and building
strong relationships with clients. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Full Service Shopper
INSTCART
01.2019 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Worked productively with customers to meet order requirements and service expectations.
Delivery Driver
DoorDash
04.2018 - Current
- Picked up orders fast, correct and keep contact with customers and deliver to correct address.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
Full Service Shopper
Shipt
01.2018 - Current
- Customer service, driver for several customers
- A professional shopper that completes several orders daily
- Excellent communication with customers & shoppers support
- Memorize store layouts to fulfill orders using the shortest, most efficient route
- Consistently met deadlines & quality goals for accuracy and timeliness
- Maintain high satisfaction ratings by completing orders quickly & making good selections
Team Leader
Sunnyhill Inc
12.2018 - 05.2020
- Assist with all clients everyday needs including medications and any state funding issues
- Transportation and the clients well being everyday 24 hour care for two individuals with low functioning and behavioral issues
- Weekly reports and checking all co workers task and medications inputs.
Medicaid Eligibility Specialist
MedAssist, A Firstsource
01.2008 - 10.2010
- Assisted individuals with past hospital bills thru the Missouri Medicaid Program.
- Attended hearings regarding patients rejected from applications for possible approval
- Maintained records of patients both personal information and medical records.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Interviewed applicants and explained scope of different available benefits.
Substitute Teacher
Maplewood and New City School
01.2006 - 01.2008
- Coordination of daily activities and lesson plans
- Assisted grades Preschool-High School including before and aftercare programs at New City School.
Education
Bachelor of Science - Behavioral Science
Missouri Baptist University
St. Louis, MO05.2007
Skills
- Identifying and resolving common customer issues
- Service standard compliance
- Creative problem solving
- Data Entry
- Organization and Time Management
- Active Listening
- Excellent Communication
- Interpersonal Communication
- Self-Motivated
- Empathic
Additional Information
- Authorized to work in the US for any employer
- Determined, loyal, punctual, educated & outgoing.
Timeline
Full Service Shopper
INSTCART
01.2019 - Current
Team Leader
Sunnyhill Inc
12.2018 - 05.2020
Delivery Driver
DoorDash
04.2018 - Current
Full Service Shopper
Shipt
01.2018 - Current
Medicaid Eligibility Specialist
MedAssist, A Firstsource
01.2008 - 10.2010
Substitute Teacher
Maplewood and New City School
01.2006 - 01.2008
Bachelor of Science - Behavioral Science
Missouri Baptist University
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