Krisy Martin
Wood River,IL
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
30
30
years of professional experience
1997
1997
years of post-secondary education
Work History
General Manager
Mcdonald's
Edwardsville, Illinois
02.2018 - Current
- Responsible for development of 60 crew members and 8 managers for a $3.5 million store
- Successfully create a positive atmosphere for customers
- Cultivate and nurture relationship with local schools to increase applicant pool
- Complete all interviewing, hiring, and continuing education with staff
- Promote RMHC (Ronald McDonald House Charities) within community
- Set up promotional products per corporate directive
- Selected as a Seed Store to provide training for area McDonald's managers
- Maintain manager and crew schedules for over 70 employees and stay within labor goal of 27%
- Control food costs through completion of product ordering, receiving, and inventory including stock rotation
- Present diversity, safety, and sexual harassment training with staff
- Excellent knowledge of food prep and hygiene procedures
- Present food safety training to staff
- Ensure ServSafe certifications for appropriate staff members
- Maintain McDonald's POS and BOS systems
- Cash and audit procedures to ensure
Assistant General Manager
Mcdonald's
Alton, IL
02.2018 - Current
Crew Member
Mcdonald's
Alton, IL
07.1995 - Current
Education
Jersey Community High School
Jerseyville, ILSkills
- Staff development
- Inventory management
- Food safety compliance
- POS system management
- Customer relationship management
- Training facilitation
- Scheduling efficiency
- Effective communication
References
Available Upon Request
Completed Continuing Education
- Basic Shift Management
- Advanced Shift Management
- Effective Management Practices
- Hamburger University 10/01/17
Timeline
General Manager
Mcdonald's
02.2018 - Current
Assistant General Manager
Mcdonald's
02.2018 - Current
Crew Member
Mcdonald's
07.1995 - Current
Jersey Community High School