Krizia Ramos
Arlington
Summary
Professional in customer service with strong focus on team collaboration and achieving results. Skilled in conflict resolution, communication, and managing team performance. Reliable and adaptable, ensuring seamless operations and customer satisfaction in dynamic environments. Prepared to lead and support team to meet and exceed goals
Overview
8
8
years of professional experience
Work History
Shift Supervisor
PLS Check Cashing
02.2025 - Current
- Supervised daily operations, over 50 transactions per day, ensuring compliance with company policies and procedures.
- Implemented process improvements to streamline cash handling procedures, increasing operational efficiency.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved customer inquiries and issues promptly, maintaining high levels of customer satisfaction.
Customer Service Cashier
Ria Financial
02.2024 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Maintained accurate cash drawer balances throughout shifts.
- Processed customer orders and accurately handled payment transactions.
Forklift Operator
Ingram Micro
09.2021 - 02.2024
- Forklift operator (stand up reach, dock stocker, sherry picker, electric palet jack Putaway, unloading, receiving, inventory.
Receiving Clerk/Forklift Operator
Xpo Logistics/GXO Logistics
02.2019 - 08.2021
- Forklift operator (stand up reach, sit down and electric palet jack) Load and unloading, putaway
Receiving Clerk/Forklift Operator
Colorado beef boxes
11.2017 - 09.2018
- Loading and unloading, putaway and inventory
Education
Geo in Accounting -
INSIBO(EL SALVADOR)
Salvador, CA11.2005
Skills
- Team leadership
- Customer service
- Conflict resolution
- Customer satisfaction
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Shift Supervisor
PLS Check Cashing
02.2025 - Current
Customer Service Cashier
Ria Financial
02.2024 - 12.2024
Forklift Operator
Ingram Micro
09.2021 - 02.2024
Receiving Clerk/Forklift Operator
Xpo Logistics/GXO Logistics
02.2019 - 08.2021
Receiving Clerk/Forklift Operator
Colorado beef boxes
11.2017 - 09.2018
Geo in Accounting -
INSIBO(EL SALVADOR)