Krysdianna Koeppel
Aurora,CO
Summary
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Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
11
11
years of professional experience
Work History
Server
Old Chicago Pizza and Taproom
Aurora, CO
02.2021 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Los Panchos Mexican Restaurant
Danville, CA
01.2016 - 03.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server/Bartender
Moraga Country Club
Moraga, CA
05.2014 - 03.2016
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Served high customer volumes during special events, nights, and weekends.
Education
General Education
Diablo Valley College
Pleasant Hill, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Team collaboration
- Point of sale operation
Timeline
Server
Old Chicago Pizza and Taproom
02.2021 - 03.2025
Server/Bartender
Los Panchos Mexican Restaurant
01.2016 - 03.2020
Server/Bartender
Moraga Country Club
05.2014 - 03.2016
General Education
Diablo Valley College