Summary
Overview
Work History
Education
Skills
Languages
Awards
Certification
Timeline
Generic

Krysna Curry

Raeford,NC

Summary

Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Remote Client Advisor

Louis Vuitton
- Current
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Responded to customer enquiries via telephone and email.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • DTP (Dare to propose) Week 4 winner, 5 Star voice recognition Survey

Visual Merchandiser

Belk, South Park Mall FlagShip Store
08.2016 - 01.2021
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Monitored store traffic and customer engagement to determine display effectiveness.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Visual Corporate Travel
  • Created and elevated floor sets, floor gridding, in store visual displays and assisted corporat.

Sales & Support Generalist Lead

VS Pink, South Park Mall
10.2015 - 05.2016
  • Customer Service, Processor, Merchandiser & Cashier.
  • In-Store Visual Updates, Floor gridding, Executing floor sets,
  • Provided excellent customer service
  • Organized stockroom layout
  • Assisted with monthly training & Customer styling

Visual Merchandiser Lead/Lingerie Lead

Forever 21, Greenville, Sc
08.2013 - 05.2014
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.

Education

Associate of Applied Science - Business Administration

Fayetteville Technical Community College
Fayetteville, NC
05.2015

Skills

  • Experienced and Determined
  • Visual Artist skilled in Merchandising, in-store design, Customer Service, time management & sales
  • Successfully provide fashion trends, colors, fabrics and trim inspiration
  • Transform initial company Directives by elevating fashion deliveries statements
  • Consultative Selling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Awards

Belk Move & Groove Award 2016; award acknowledging those who move at an outstanding speed and executing the projects, merchandise and fulfillment. Belk Pacesetter Award 2017-2018/ 2018-2019; A Role Model who set the Pace for those in store. Setting standards of achievements of others. Belk Pacesetter Award 2018-2019; A Role Model who set the Pace for those in store. Setting standards of achievements of others. Angel of the Month

Certification

Business Lending

Business Foundations

Timeline

Visual Merchandiser

Belk, South Park Mall FlagShip Store
08.2016 - 01.2021

Sales & Support Generalist Lead

VS Pink, South Park Mall
10.2015 - 05.2016

Visual Merchandiser Lead/Lingerie Lead

Forever 21, Greenville, Sc
08.2013 - 05.2014

Remote Client Advisor

Louis Vuitton
- Current

Associate of Applied Science - Business Administration

Fayetteville Technical Community College

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Krysna Curry