Venessa Zacanelli

Lucky California

08.1999 - Current

Demonstrated exceptional customer service skills by resolving inquiries and issues from clients and customers, ensuring their satisfaction
Produced daily reports summarizing key performance metrics and presented findings to management for data-driven decision-making
Managed inventory effectively, optimizing stock levels, and coordinating replenishment orders to meet demand while minimizing waste
Developed and maintained complex schedules for personnel, meetings, and appointments, ensuring seamless workflow
Provided training and mentoring to new employees, facilitating their successful integration into the team
Oversaw front-end operations, managing a team of 25 personnel, and ensuring smooth daily operations, including customer interactions, cash handling, and staffing
Coordinated and managed daily administrative tasks, including email correspondence, phone calls, and filing systems
Prepared and edited documents, reports, and presentations for management and clients
Assisted in the planning and execution of company events and meetings
Maintained accurate records and databases, streamlining data retrieval and analysis
Managed office supplies and procurement, optimizing cost-efficiency
Collaborated with cross-functional teams to enhance communication and workflow efficiency.

Similar Profiles