Krystal Arellano
Antioch,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Clerk
California Traffic Safety Institute
08.2023 - 03.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
Registration Clerk
Contra Costa Regional Medical Center
01.2021 - 07.2021
- Answered patient questions and inquiries regarding registration process and documentation.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Security Officer
Securitas Security Services USA
06.2020 - 12.2020
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
City Carrier Assistant
USPS
12.2019 - 05.2020
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
Sales Associate
Home Depot
12.2017 - 08.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
HS Diploma -
Antioch High School
Antioch, CA06.2016
Skills
- Telephone Etiquette
- Customer Satisfaction
- Administrative Support
- Database entry
Timeline
Clerk
California Traffic Safety Institute
08.2023 - 03.2024
Registration Clerk
Contra Costa Regional Medical Center
01.2021 - 07.2021
Security Officer
Securitas Security Services USA
06.2020 - 12.2020
City Carrier Assistant
USPS
12.2019 - 05.2020
Sales Associate
Home Depot
12.2017 - 08.2019
HS Diploma -
Antioch High School
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