Krystal Beachy
Pensacola,FL
Summary
Energetic server with background in high-volume restaurant environments. I am sure to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Fish House
Pensacola, Florida
01.2023 - 01.2025
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Stayed informed about daily specials, new menu items, promotions.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Monitored dining room for cleanliness and proper set-up at all times.
BDC Agent
Cadillac
Pensacola, FL
01.2020 - 02.2024
- Networked to build client base and promote products to new and existing clients.
- Processed paperwork for vehicle sales transactions accurately and efficiently.
- Monitored incoming emails from customers seeking assistance or information about vehicles or services offered.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Answered customer inquiries via phone, email, or online chat.
- Followed up with customers to ensure satisfaction with the purchase experience.
- Followed required scripts and guidelines for inbound and outbound sales calls.
- Developed relationships with potential customers by providing helpful advice about products and services offered by the dealership.
Server
Angry Crab Shack
Orange Beach, Alabama
04.2021 - 01.2023
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculated totals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Associate of Science -
Pensacola State College
Pensacola, FLSkills
- Strong work ethic
- Effective customer upselling
- Customer service
- High volume dining
- Positive and professional
- Point of sale (POS) system operations
- Cash handling
- Dependable and responsible
- Time management
Timeline
Server
Fish House
01.2023 - 01.2025
Server
Angry Crab Shack
04.2021 - 01.2023
BDC Agent
Cadillac
01.2020 - 02.2024
Associate of Science -
Pensacola State College