Krystal Botello
Albuquerque
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Sales Specialist
Lowes
Albuquerque
11.2025 - Current
- Assisted customers with product selection and inquiries in home improvement department.
- Demonstrated features of tools and products to enhance customer understanding.
- Processed sales transactions accurately using point-of-sale system.
- Maintained organized merchandise displays to promote customer engagement.
- Collaborated with team members to ensure efficient store operations.
- Provided product recommendations based on individual customer needs and preferences.
- Handled customer complaints professionally, ensuring positive shopping experiences.
- Participated in inventory management by stocking shelves and tracking product availability.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Educated customers on product features and technical details to highlight benefits.
Cashier
Lowes
Albuquerque
02.2025 - 09.2025
- Processed customer transactions efficiently using point-of-sale system.
- Handled cash and credit transactions accurately during busy shifts.
- Assisted customers with product inquiries and locating items in store.
- Maintained clean and organized checkout area for smooth operations.
- Collaborated with team members to ensure customer satisfaction and service quality.
- Managed inventory levels at the register, restocking as needed throughout the day.
- Adhered to safety protocols and company policies while working at the register.
- Stocked shelves with merchandise when needed.
Customer Service Advisor
Jiffy Lube
Albuquerque
05.2024 - 08.2024
- Explained vehicle maintenance options and services to customers clearly.
- Processed customer transactions accurately and efficiently at the register.
- Maintained cleanliness and organization of the service area and waiting room.
- Assisted customers with service inquiries and appointment scheduling.
- Consulted with customers regarding needs and addressed concerns.
Education
Eldorado Highschool
Albuquerque, New MexicoSkills
- Customer relationship management
- Cash handling
- Effective communication
- Problem solving
- Attention to detail
- Merchandising display
- FLUENT IN SPANISH
Technical skills
- Forklift
- Ballymore
- Reach
- Electric pallet jack
- Order picker
- Loading dock
Timeline
Sales Specialist
Lowes
11.2025 - Current
Cashier
Lowes
02.2025 - 09.2025
Customer Service Advisor
Jiffy Lube
05.2024 - 08.2024
Eldorado Highschool