Krystal Chin
Miami,FL
Summary
Highly motivated professional with years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Tipsy Table & Co.
Miami, FL
10.2022 - Current
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
Bartender/Food Server
Hooters
Miami, FL
08.2020 - 11.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bar Manager
Lobster Trap
Miami, FL
12.2020 - 09.2021
- Completed regular bar inventories and daily requisition sheets.
- Monitored cash intake to reduce discrepancies.
- Increased profits by overseeing inventory and strategically increasing menu prices..
- Developed and implemented bartender training programs, policies and procedures.
- Created signature beverages to increase revenue and patron loyalty.
Bartender
CMX CineBistro
Miami, FL
10.2022 - Current
- Distributed food to service staff for prompt delivery to customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with others to discuss new opportunities.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Bachelor of Science - School of Accounting And Business Management
Miami Dade College
Miami, FL05.2024
Skills
- Customer Relations
- Project Management
- Driven and Determined
- Quality Assurance
- Attention to Detail
- Beverage knowledge
- Bookkeeping Operations
- Invoicing and Billing
- POS System Operation
- Upselling strategies
Languages
Spanish
Professional
Timeline
Bartender Shift Manager
Tipsy Table & Co.
10.2022 - Current
Bartender
CMX CineBistro
10.2022 - Current
Bar Manager
Lobster Trap
12.2020 - 09.2021
Bartender/Food Server
Hooters
08.2020 - 11.2022
Bachelor of Science - School of Accounting And Business Management
Miami Dade College
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