Krystal Cole

• Provided exceptional customer service to patients, answering questions and addressing concerns.
• Verified insurance eligibility and coverage for patients.
• Entered patient demographic and insurance data into electronic medical record system.
• Filed and maintained patient records in accordance with HIPAA regulations.
• Assisted patients in filling out check-in and payment paperwork.
• Handled customer service inquiries in person, via telephone and through email.
• Answered incoming calls, scheduled appointments and filed medical records.

- Did parent tours of the school

-Answered the phone, discussed school rates, parents concerns etc

-Helped all teachers in classrooms as needed

- Helped organize school functions

-Did interviews

• Developed weekly lesson plans and activities to engage children and promote learning.
• Established positive communication with parents in daily conversation and formal conferences.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Assisted and supervised 8 infants through entire school day.