Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Krystal Edwards

Orland Park,Illinois

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
Orland Park, Illinois
05.2021 - Current
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Observed and monitored utilization of equipment.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Coached employees on interactions with customers to drive exceptional service.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Helped employees accomplish tasks during peak periods.

Education

High School Diploma -

Carl Sandburg High School
Orland Park, IL
05-2023

Skills

  • Team Development
  • Safety Compliance
  • Relationship Building
  • Mentoring and Coaching
  • Shift Checklists
  • Interpersonal Skills
  • Staff Motivation
  • Energetic and Enthusiastic
  • Cash Handling
  • Documentation and Reporting
  • Closing Procedures
  • Punctual and Reliable
  • Workplace Safety

Certification

  • Certified Food safety ServSafe

References

References available upon request.

Timeline

Shift Manager

McDonald's
05.2021 - Current

High School Diploma -

Carl Sandburg High School

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Krystal Edwards