Krystal Feliz
Oracle,AZ
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
Bashas' Markets
Tucson, AZ
05.2021 - 05.2024
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Received payment from customers and processed credit card transactions when necessary.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
Pharmacy Technician
Rite-Aid Pharmacy
Sonora , CA
09.2015 - 04.2020
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
Representative Social Security Payee
Bridge Builders Collaborative
Bakersfield, CA
05.2006 - 08.2015
- Greeted customers and responded to inquiries in a timely manner.
- Managed Social Security benefits for food, housing, and personal needs.
- Made sure all bills were paid in a timely manner.
- Helped find housing, if needed.
- Talked to all persons for billing questions or payments.
- Provided crisis intervention counseling and referrals to appropriate social service agencies as needed.
- Maintained accurate records of client information, program statistics, financial data, and other related documents according to established protocols.
Education
Pharmacy Technology
UEI College - Cerritos
Bakersfield, CA04-2015
Skills
- Insurance Billing
- FDA compliance
- Order Verification
- Workflow Optimization
- Drug Inventory Control
- Drug Inventory Management
- Medication Dispensing
- Insurance Verification
- Billing support
- Prescription Filling
- HIPAA
- Problem-solving skills
- Resolving customer issues
Timeline
Pharmacy Technician
Bashas' Markets
05.2021 - 05.2024
Pharmacy Technician
Rite-Aid Pharmacy
09.2015 - 04.2020
Representative Social Security Payee
Bridge Builders Collaborative
05.2006 - 08.2015
Pharmacy Technology
UEI College - Cerritos
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