Krystal Hensley
Maricopa,Arizona
Summary
To obtain a position that provides the opportunity for future growth and will allow me to utilize my education and knowledge to help your company meet and surpass its goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teachers Assistant
Horizon Honors
Phoenix, AZ
02.2024 - Current
- Supported classroom activities by preparing instructional materials and organizing resources.
- Assisted in implementing individualized education plans to meet diverse student needs.
- Collaborated with teachers to enhance lesson delivery and student engagement strategies.
- Monitored student progress and provided feedback on academic performance and behavior.
- Facilitated small group discussions to reinforce learning objectives and promote peer interaction.
SHIPPING AND RECEIVING COORDINATOR
Sungrow
Phoenix, AZ
09.2022 - Current
- Communicated effectively with vendors regarding order status updates, changes in scheduling, or other related issues as needed.
- Provided support in resolving customer complaints related to product deliveries or returns.
- Assisted in loading and unloading trucks using pallet jacks or hand trucks when necessary.
- Utilized forklift equipment to move freight safely throughout the facility.
- Maintained accurate records of all incoming and outgoing shipments, ensuring timely delivery to customers.
- Performed regular inventory checks to ensure accuracy and completeness of stock items.
- Dispatched carriers for pick-up and delivery of goods according to customer requirements.
- Processed paperwork for import and export shipments, ensuring compliance with customs regulations.
WAREHOUSE SPECIALIST
Sungrow
Phoenix, AZ
09.2019 - 09.2022
- Ship parts to customers, vendors and employees for warranty or purchase orders nationally and internationally
- Receive shipments from headquarters, 3rd party and return shipments
- Provide general support activities such as RMAs, maintaining spreadsheets, preparing reports, processing paperwork, etc
- Maintain warehouse needs and organization
- Communicate daily with customers/vendors directly to fulfill requests and updates for pending cases
- Maintain inventory levels and accuracy
- Monitor warehouse inbox for warranty and purchase orders
- Work directly with Field Service Engineers/Coordinators to fulfill field orders
ELECTRONICS SALES ASSOCIATE
Wal-Mart
Eugene, Chandler, Phoenix, OR, AZ, Arizona
08.2015 - 01.2018
- Efficiently rang up items and processed payments
- Completed electronic money transfers
- Completed product returns and exchanges
- Stocked and organized inventory
- Assisted with end of night register change-out
- Describe merchandise and explain the operation of merchandise to customers
- Placed special orders and called other stores to find desired items
- Operated a cash register to process cash, check and credit card transactions
- Recommended merchandise based on customer needs
- Explained information about products to influence customer buying decisions
- Responsible for the photo department and site-to-store pick up, where we also did layaway
- Auditing our back room merchandise and completed inventory paperwork
Education
High School Diploma -
Thurston High School
01.2015
Skills
- Skilled In Excel, Word, Adobe Acrobat, Microsoft Office, Google Docs And Powerpoint
- Perform Well Under High Stress Situations
- Excel In Effective And Positive Communication With Customers
- Management Experience
- Knowledge Of Phones, Computer Fundamentals And Office Equipment
- Shipping And Receiving Processes
- International Shipments
Certification
- Forklift safety
- OSHA 10
- CPR
Timeline
Teachers Assistant
Horizon Honors
02.2024 - Current
SHIPPING AND RECEIVING COORDINATOR
Sungrow
09.2022 - Current
WAREHOUSE SPECIALIST
Sungrow
09.2019 - 09.2022
ELECTRONICS SALES ASSOCIATE
Wal-Mart
08.2015 - 01.2018
High School Diploma -
Thurston High School