Krystal Middleton
Port Saint Lucie
Summary
Experienced in overseeing and supporting total store operations, demonstrating a strong foundation in employee relations and performance management. Managed associates and collaborated with leadership to implement effective recruitment strategies and training programs. Successfully addressed workplace challenges through proactive communication and conflict resolution, contributing to a positive work environment. Proven ability to advise on policy compliance and retention strategies, ensuring alignment with organizational values.
Overview
20
20
years of professional experience
2008
2008
years of post-secondary education
Work History
Assistant Store Manager
Publix Super Markets
West Palm Beach
12.2005 - Current
- Oversee and support all aspects of total store operations to ensure efficiency, profitability, and exceptional customer service.
- Lead, manage, and develop associates and department managers to achieve operational and performance goals.
- Address and resolve associate issues and concerns promptly and professionally to maintain a positive work environment.
- Ensure strict adherence to Publix policies and procedures while maintaining operational excellence.
- Monitor, reduce, and control shrink through proper inventory management, loss prevention practices, and accountability.
- Provide daily coaching, training, and performance feedback to managers and associates to drive continuous improvement and team development.
Education
Summit Christian School
West Palm Beach, FloridaSkills
- Employee relations
- Recruitment strategies
- Performance management
- Training and development
Timeline
Assistant Store Manager
Publix Super Markets
12.2005 - Current
Summit Christian School