Krystal Mills
Suitland,United States
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at McDonald's. Skilled in customer needs assessment and verbal communication, I excel in creating positive shopping experiences and fostering teamwork. Achieved significant improvements in service efficiency and store organization, leveraging both hard and soft skills to exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rainbow Store
08.2023 - 12.2023
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
Babysitter
10.2022 - 10.2022
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Cashier
McDonald's
06.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Dr. Henry A. Wise Jr. High School
06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Goal-Oriented
Timeline
Sales Associate
Rainbow Store
08.2023 - 12.2023
Babysitter
10.2022 - 10.2022
Cashier
McDonald's
06.2021 - 08.2021
High School Diploma -
Dr. Henry A. Wise Jr. High School
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