Krystal Posey
Arlington,USA
Summary
Passionate healthcare professional with 14+ years of experience.
Collaborative team member and leader with excellent written and verbal communication skills; proven to excel in challenging environments. Recognized for determination, readiness to tackle challenges head on, and ability to deliver superior results on time while under pressure. Poised to leverage professional expertise and degree in Healthcare Management to help propel analysis and improvement of mission-critical programs and initiatives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
John Hopkins Kimmel Cancer Center
03.2021 - Current
- Integral member of multidisciplinary team delivering quality and comprehensive coordinated care services to patients
- Streamline communication and facilitate problem solving as essential link between patients, physicians and care providers hospital-wide
- Greet and orient patients, staff, and visitors warmly; schedule appointments, consultations, simulation exams, and labs, coordinating with radiology department to ensure efficiency and excellent customer service
- Process check-ins through appropriate software platforms, and arrange swift transportation for patients to various departments
- Follow and enforce policies to ensure confidentiality, integrity, and availability of all electronic protected health information
- Operated variety of office technologies and software programs to request, scan, upload, and distribute patient medical records and information in compliance with Health Insurance Portability and Accountability Act of 1996 (HIPAA) guidelines
- Stayed ahead of schedule consistently by printing and reviewing outpatient documents for each weekly clinic case load; meticulous review enabled patients and staff to avoid delays by identifying missing records or documentation prior to patient visit.
Anesthesia Technologist II
Sibley Memorial Hospital
07.2012 - 03.2021
- Coordinated patient care and anesthesia procedures in fast tempo metropolitan hospital
- Reviewed medical records and prepared cutting edge medical equipment for use; performed maintenance, troubleshooting, and quality control checks to ensure machines were operating properly and in compliance with FDA Center for Devices and Radiological Health guidelines
- Assisted in preparing patients and placing IVs, catheters, and arterial lines
- Planned and organized events that improved hospital’s public image, collaborating with physicians, nurses, biomedical department members, factory service representatives, and other specialists dedicated to world class patient care
- Made key contributions to boosting department productivity; created and customized templets for scheduling, streamlined anesthesia preoperative procedures, and aided in establishing new anesthesia supply rooms
- Leveraged analytical skills to identify and resolve compliance issues while assisting management in conducting internal oversight or external regulatory audits
- Closely monitored medications and supplies for accountability; placed orders and nurtured productive relations with key vendors while managing visits and product trials
- Played integral role in developing team members; created presentations for in-service training and lectures, trained new hires, organized travel and financial details for meetings and conferences, and coordinated staff duties during leadership absences
- Consistently demonstrated passion, ability to learn new technologies and processes quickly, and commitment to excellence; received employee award in recognition of integrity and leadership
- Grew professional knowledge in human resources, recruiting, staffing and performance management, finance, business analytics, data management, and project management by earning Bachelor’s degree in Healthcare Management while maintaining FT workload.
Clinical Anesthesia Technician
Virginia Hospital Center
09.2010 - 05.2012
- Minimized room turnover times by performing decontamination, sterilization, and machine set up procedures quickly and efficiently
- Kept equipment tuned for optimal performance through regular inspection, calibration, and maintenance
- Reduced risks and improved operating room readiness through careful and proper arrangement of cardiac medications before surgical cases
- Assisted anesthesia providers with physiological monitoring of patients; communicated changes quickly and clearly via proper charting and reporting.
Anesthesia Technician II
Houston Methodist Hospital
02.2007 - 08.2010
- Maintained high-volume workloads while providing cross-functional support for 85 operating rooms
- Demonstrated keen ability to remain calm and productive under pressure as member of Rapid Response and Code Blue Team
- Operated and maintained wide array of anesthesia equipment, IV devices, blood gas analyzers, and related technologies
- Followed and enforced adherence to cleanliness and infection control standards, patient confidentiality regulations, and all other department procedures
- Improved community relations as volunteer within Patient Advocacy department; drew upon ability to communicate effectively with patients, physicians, family members, and co-workers while promoting customer service focus
- Exhibited talent for working both independently and as part of a team; adapted quickly to new priorities with minimal supervision, organized work flows, and ensured delivery of excellent customer service
- Drew upon time management and clinical skills backed by sound judgment; handled difficult procedures and challenging patient care situations with professionalism.
Education
Master Of Business Administration -
Western Governors University
Salt Lake City, UT02.2024
Bachelor of Science - Business, Healthcare Management
Western Governors University
Salt Lake City, UT01.2020
Associate of Applied Science - General Studies
Northern Virginia Community College
Alexandria, VA01.2015
Skills
- Accounting
- Administrative Processes
- Analytical Problem Solving
- Attention to Detail
- Auditing
- Billing
- Business Administration
- Business Optimization
- Contracting
- Customer Service
- Data Management
- Data Processing
- Database Administration
- Diagnostics
- Electronic Medical Records (EMR) Management
- Event Coordination
- Executive Presentation
- Finances
- Healthcare Delivery Systems
- Health Insurance Portability and Accountability Act (HIPAA)
- Hospital Procedures
- Human Resources (HR)
- Information Security
- Information Systems Management
- Inventory Management
- Medical Equipment Calibration
- Organizational Behavior
- Patient Confidentiality
- Privacy Rule
- Procurement
- Project Management
- Quality Assurance
- Quality Improvement
- Quantitative Analysis
- Records Management
- Regulatory Compliance
- Report Creation
- Risk Management
- Scheduling
- Teamwork
- Training
- Troubleshooting
- Vendor Relationship Management
Certification
- Epic Data Warehouse training
- BLS and ACLS certifications
- Certified Anesthesia Technologist
Affiliations
Project Management Institute (PMI) – Member, 2021 to Present
Veterans Preference
No
Additional Information - Technical Proficiencies
Windows, Mac OS, MS Office (Outlook, PowerPoint, Word), Zoom, Teams, SAP, Epic Data Warehouse, Mosaiq, fax machines, printers, scanners, telephone systems, office computers
Citizenship
U.S. Citizen
Disclaimer
I certify that, to the best of my knowledge and belief, all of my statements are true, correct, complete, and made in good faith.
Timeline
Administrative Assistant
John Hopkins Kimmel Cancer Center
03.2021 - Current
Anesthesia Technologist II
Sibley Memorial Hospital
07.2012 - 03.2021
Clinical Anesthesia Technician
Virginia Hospital Center
09.2010 - 05.2012
Anesthesia Technician II
Houston Methodist Hospital
02.2007 - 08.2010
Master Of Business Administration -
Western Governors University
Bachelor of Science - Business, Healthcare Management
Western Governors University
Associate of Applied Science - General Studies
Northern Virginia Community College