Krystal Rodriguez
Kyle,TX
Summary
Retail professional with expertise in cash handling, inventory management, and customer relationship management. Proven track record of enhancing customer satisfaction and driving sales through effective teamwork and visual merchandising. Skilled in sales processing and inventory control, consistently fostering positive customer interactions to support organizational objectives.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Kohls Department Store
Kyle, Texas
09.2017 - Current
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Guided customers in product selection, enhancing satisfaction and resolving inquiries efficiently.
- Maintained organized, visually appealing merchandise displays to improve customer engagement.
- Stocked shelves and managed inventory to ensure availability of products.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Sales Associate
Party City
Kyle, Texas
08.2016 - 09.2017
- Organized displays to enhance customer engagement and drive sales.
- Managed client relationships by providing excellent customer service.
- Maintained organized displays and restocked merchandise to ensure product availability.
- Monitored inventory levels and restocked items to minimize stockouts and support sales efforts.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Created price tags and merchandise signs for new items.
Area Supervisor
Ross Dress for Less
Austin, Texas
11.2007 - 03.2015
- Trained and mentored new staff on store policies and customer service techniques to enhance team competence and customer satisfaction.
- Monitored employee performance and provided feedback and coaching to support professional development and improve overall team effectiveness.
- Resolved customer inquiries and concerns, fostering a positive shopping experience and encouraging customer loyalty.
- Conducted regular audits to ensure compliance with company standards and protocols.
- Collaborated with management to implement promotional strategies and seasonal changes.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Ensured adherence to safety guidelines while maintaining a clean, organized work environment.
- Processed deposits and withdrawals in compliance with company policies.
Education
High School Diploma -
Travis High School
Austin, TX05-2007
Skills
- Point of sale
- Cash handling
- Sales processing
- Inventory management
- Visual merchandising
- Customer relationship management
- Team collaboration
Timeline
Retail Sales Associate
Kohls Department Store
09.2017 - Current
Sales Associate
Party City
08.2016 - 09.2017
Area Supervisor
Ross Dress for Less
11.2007 - 03.2015
High School Diploma -
Travis High School