Krystal Staat
Festus,MO
Summary
Strong and restlessness in making my work noticed and appreciated
Overview
18
18
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Oak Street Health
Festus, MO, US
05.2019 - Current
- I provide a level of processing and verification of patient information as well as provider information.
- Daily orders are processed for diagnostic and referral orders.
- Verified medical insurance coverage for patients, ensuring accurate and up-to-date information
- Reviewed insurance policies and claims to determine eligibility and coverage limits
- Contacted insurance companies to obtain pre-authorization for medical procedures and treatments
- Identified potential issues or gaps in coverage that could impact patient care or billing processes
- Communicated effectively with patients regarding their insurance benefits and any out-of-pocket expenses they may incur
- Assisted in the resolution of denied claims by providing necessary documentation or appealing decisions when appropriate
- Stayed updated on changes in insurance regulations, policies, and procedures to ensure compliance during verification process
- Reduced claim denials by XX% through thorough review of policies and proactive communication with insurers
Insurance Advisor
SSM Health Cardinal Glennon Children's Hospital
Fenton, MO, US
01.2008 - 10.2019
- Registered patients in the hospital with their insurance.
- Verified insurance plan for patient.
- Updated patient information and chart.
- Collected copays.
- Scanned personal information in Epic.
- Greeted patient as they arrived to hospital.
Education
Bachelor Of Business - Business Administration And Management
Missouri Baptist University
St Louis, MO, US09.2012
Skills
- Medical Scheduling
- ICD-9
- Medical Records
- Medical terminology
- Accounts Receivable
- Medical Office Experience
- ICD Coding
- ICD-10
- Data Entry
- Epic
- Medical Billing
- Customer support
- Organizing and Categorizing
- Information Confidentiality
- Insurance Verification
- CPT coding
- Communication skills
- HIPAA
Certification
CPR Certification
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Referral Coordinator
Oak Street Health
05.2019 - Current
Insurance Advisor
SSM Health Cardinal Glennon Children's Hospital
01.2008 - 10.2019
Bachelor Of Business - Business Administration And Management
Missouri Baptist University