Krystal Thierry
Osceola,AR
Summary
Highly experienced Customer Service and Sales Representative with more than 10 years of experience. Proven customer satisfaction by receiving an outstanding SQI rating for the fiscal year 2022-2023, as well as an outstanding rating for Capture.
Overview
1
1
year of professional experience
Work History
Reservation Sales Representative
Enterprise Holdings
10.2022 - Current
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
Skills
- Call Center Customer Service
- Inquiry Assistance
- Effective Listening
- Customer Reservations
Timeline
Reservation Sales Representative
Enterprise Holdings
10.2022 - Current
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