Krystal Wagar
Burtchville
Summary
Dynamic medical professional with extensive experience at Silverpine Medical Group, excelling in clinical leadership and patient education. Proven expertise in phlebotomy and vital signs monitoring, coupled with a strong ability to mentor teams and enhance operational efficiency. Committed to delivering exceptional patient care and fostering a culture of continuous improvement.
Overview
15
15
years of professional experience
Work History
Lead Medical Assistant
Silverpine Medical Group
05.2020 - Current
- Assisted in patient intake processes and maintained accurate medical records.
- Supported healthcare providers by preparing examination rooms and ensuring necessary supplies were available.
- Learned to perform basic clinical procedures, including taking vital signs and administering injections.
- Adapted quickly to new technologies and electronic health record systems for efficient data management.
Eye Technician
Port Huron Ophtalmology
04.2017 - 05.2020
- Conducted comprehensive eye examinations, ensuring accurate assessments of visual health.
- Utilized advanced diagnostic equipment to support ophthalmologists in identifying patient conditions.
- Educated patients on eye care practices and treatment options to enhance understanding and compliance.
- Managed patient scheduling and follow-ups, optimizing clinic workflow for improved service delivery.
Lead Medical Assistant
Lake Huron Medical Center
05.2012 - 04.2017
- Engaged in continuous learning opportunities to enhance medical knowledge and clinical skills.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
Assistant Supervisor
Wadhams Creek
05.2010 - 05.2013
- Supervised daily operations to ensure team efficiency and adherence to operational standards.
- Mentored junior staff, fostering a culture of growth and continuous improvement within the team.
- Developed training materials to enhance onboarding processes for new employees, increasing retention rates.
- Implemented workflow optimizations that improved task completion times across multiple departments.
- Conducted performance evaluations, providing constructive feedback to promote individual development plans.
Education
No Degree - Medical Assistant
Ross Medical Education Center
Port Huron, MI01-2011
High School Diploma -
Port Huron Northern
Port Huron, MI05-2004
Skills
- HIPAA compliance
- Clinical leadership
- Patient education and counseling
- Phlebotomy expertise
- Vital signs monitoring
- Team building and supervision
Timeline
Lead Medical Assistant
Silverpine Medical Group
05.2020 - Current
Eye Technician
Port Huron Ophtalmology
04.2017 - 05.2020
Lead Medical Assistant
Lake Huron Medical Center
05.2012 - 04.2017
Assistant Supervisor
Wadhams Creek
05.2010 - 05.2013
No Degree - Medical Assistant
Ross Medical Education Center
High School Diploma -
Port Huron Northern
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