Krystelle Burney
Phoenix,AZ
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Waffel House. Proven ability to enhance guest engagement and satisfaction through attentive service and effective cash handling. Recognized for cultivating lasting relationships with customers, contributing to repeat business and a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Server
Waffel House
02.2012 - 08.2013
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Denny's
06.2009 - 09.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Psychology
Clark College
Vancouver, WA02-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Waffel House
02.2012 - 08.2013
Server
Denny's
06.2009 - 09.2011
No Degree - Psychology
Clark College
Similar Profiles
Heather KingHeather King
Server at Waffel HouseServer at Waffel House
Kittisak NilkhammolKittisak Nilkhammol
Salesperson at Waffel HouseSalesperson at Waffel House
Amber NewtonAmber Newton
Unit Manager at Waffel HouseUnit Manager at Waffel House
Anastasia WardAnastasia Ward
JPMorgan Chase at Transactions Specialist IJPMorgan Chase at Transactions Specialist I
Maxxwell TownsendMaxxwell Townsend
Project Engineer at Ardurra GroupProject Engineer at Ardurra Group