KRYSTEN CINTRON
Windham
Summary
Versatile leader and creative problem solver with a proven track record of managing front end store operations, leading diverse teams, and delivering strong customer service in high volume environments.
Experienced in safety supervision, cash handling, and coordinating workflows within both traditional and donation based retail models. Adept at training and supporting individuals with barriers to employment and disabilities through inclusive, strength based leadership. Brings a unique blend of operational efficiency and artistic ability, with a good eye for merchandising, visual presentation, and creating engaging retail spaces that drive sales and enhance the customer experience.
Overview
22
22
years of professional experience
Work History
Shift Supervisor
Goodwill NNE
07.2025 - Current
- Oversaw daily retail operations within a fast-paced donation based environment, including opening/closing procedures , cash handling and best customer service practices
- Supervised and supported team members participating in Goodwill's mission based employment programs, including individuals with barriers to employment and with disabilities
- Delivered individualized training and coaching using supportive strength based approaches
- Promoted a safe and inclusive environment that encouraged growth, dignity, and independence for all team members
- Assisted in implementing accomodations and adapting tasks to support team members success
- Served as a Safety Supervisor ensuring compliance with workplace safety policies, conducting routine safety checks, and addressing potential hazards proactively
- Modeled and reinforced proper material handling, sorting, and processing techniques unique to Goodwill's donation based retail system
- Coordinated workflow across donation intake, quality control, production, and sales floor to maintain efficiency and meet performance goals
Merchandising Sales Associate
Lowe's
01.2019 - 01.2023
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases
- Established strong relationships with vendors, streamlining ordering processes to maintain stock levels efficiently.
- Assisted customers in selecting the right products, providing expert recommendations.
- Managed inventory levels, restocking products efficiently to ensure availability.
- Collaborated with sales teams to achieve department sales goals.
- Conducted regular inventory audits to minimize discrepancies and ensure compliance with store policies
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Head Cashier & Vault Associate
Home Depot
01.2014 - 01.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Managed daily cash operations, including vault security, deposits, and financial audits, ensuring accuracy and accountability
- Resolved customer inquiries and concerns professionally, enhancing customer satisfaction.
- Assisted front-end operations by maintaining cash flow and overseeing register operations.
- Collaborated with management to develop strategies for improving front-end customer service efficiency.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Freelance Artist
01.2004 - Current
- Created custom artwork across multiple mediums, including crochet, beading, acrylic and watercolor painting, paper crafts, sculpture, and drawing.
- Provided commissioned art pieces tailored to client specifications, ensuring satisfaction and high-quality results.
- Led small-group painting classes, teaching techniques and inspiring creativity.
- Managed project deadlines and quality control while maintaining strong client relationships.
Education
GED -
BURKE COUNTY HIGH SCHOOL
Waynesboro, GASkills
- Customer service excellence
- Team leadership & training
- Friendly, positive attitude
- Excellent communication
- Cash handling & financial management
- Merchandising & product knowledge
- Inventory management
- Creative problem-solving
Timeline
Shift Supervisor
Goodwill NNE
07.2025 - Current
Merchandising Sales Associate
Lowe's
01.2019 - 01.2023
Head Cashier & Vault Associate
Home Depot
01.2014 - 01.2019
Freelance Artist
01.2004 - Current
GED -
BURKE COUNTY HIGH SCHOOL