Summary
Overview
Work History
Education
Skills
Sound Engineer/Music producer
Timeline
Generic

Kryster Fisher

Dallas,TX

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Freeman Honda through expert inventory management and exceptional service. Skilled in technical understanding and problem-solving, consistently exceeding performance goals. Arrive at work with a strong work ethic and dedication, leveraging industry awareness and customer service skills to drive success and foster customer loyalty.

Overview

7
7
years of professional experience

Work History

Parts Counter Specialist

Freeman Honda
08.2022 - Current
  • Assisted in the implementation of a new computerized inventory system, improving accuracy and efficiency.
  • Increased customer satisfaction by providing accurate and timely parts information to both internal and external customers.
  • Developed creative merchandising strategies that increased visibility of high-margin products leading to higher revenue generation.
  • Consistently exceeded performance goals, earning recognition for strong work ethic and dedication to customer satisfaction.
  • Provided exceptional customer service, addressing issues promptly and professionally to maintain customer loyalty.
  • Worked closely with sales representatives to provide accurate quotes for customers seeking specific replacement parts or upgrades.
  • Continuously updated product knowledge through training sessions and personal research, staying current on industry trends and best practices.
  • Collaborated with service technicians to ensure proper parts identification and availability for repairs.
  • Assisted in training new staff members on company procedures and best practices in parts management.

Manager on Duty

At Home
07.2020 - 07.2021
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Quality Assurance Inspector

Guardiar
10.2018 - 04.2019
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Kept detailed records of quality and imperfect products.
  • Identified where product issues were coming from and rectified issues.
  • Upheld safety regulations within the workplace by consistently following guidelines during inspections.
  • Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.
  • Studied product blueprints before performing inspections.
  • Tested product for function and accuracy and verified final product configuration met engineering specifications.

Clerk

Tobacco And Beyond
01.2017 - 02.2018
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.

Education

High School Diploma -

Avon High School
Avon, IN
05.2018

Skills

  • Workplace Safety
  • Technical understanding
  • Upselling strategies
  • Industry Awareness
  • Customer Service
  • Problem-solving skills
  • Invoice Processing
  • Inventory Management
  • Shipping coordination
  • Inventory Auditing
  • Vendor Relations
  • Proficient in CDK systems

Sound Engineer/Music producer

In High School, I was in the marching band drumline. We competed at the national and world level, setting records yearly. It inspired the dedication and drive that i carry with me to this day. To continue that passion for music, I have started creating and engineering music. Nothing ever released on an album, and I am not signed by a record label (yet) but wish to pursue that dream someday.

Timeline

Parts Counter Specialist

Freeman Honda
08.2022 - Current

Manager on Duty

At Home
07.2020 - 07.2021

Quality Assurance Inspector

Guardiar
10.2018 - 04.2019

Clerk

Tobacco And Beyond
01.2017 - 02.2018

High School Diploma -

Avon High School

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Kryster Fisher