Krystiana Santana
Perris ,CA
Summary
Working at Zara has given me a lot of experience that would make me a great fit for this store. I’m used to working in a fast-paced environment, helping customers, organizing clothes, and keeping up with inventory. Zara taught me how to multitask, pay attention to details, and work well with a team. I also have experience helping customers find what they need and making sure they have a good shopping experience. Since this is also a busy retail store, I know I can bring my skills in customer service, teamwork, and organization to help keep things running smoothly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Zara
Costa Mesa, CA
06.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Val Verde Academy
Perris, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Stocking and receiving
- Client service
- Store opening and closing
- Meeting deadlines
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Sales training
- Inventory tracking
- Inventory control
- Merchandise display
- Order processing
- Shipment processing
- Fitting room maintenance
Certification
CPR Certified
Languages
Arabic
Full Professional
Spanish
Limited Working
Timeline
Sales Associate
Zara
06.2022 - 09.2023
Val Verde Academy