Krystin Mann
Cedar City,UT
Summary
Dynamic and detail-oriented professional with extensive experience across various roles, notably as a being Self Employed. Excelled in client consultation and relationship building, achieving outstanding client retention. Skilled in appointment scheduling and conflict resolution, demonstrating a blend of hard and soft skills that enhance customer satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Hairstylist
Self Employed
Murray, UT
08.2005 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for services and retail products.
- Client satisfaction by providing personalized haircuts, styling, and color services.
Online Outreach Coach
Cedar City School District
Cedar City Ut
05.2023 - 08.2024
- Promoted services to my students with helpful and strong values among them. Provided a positive atmosphere within the team environment.
- Boosted students confidence through personalized zoom sessions.
- Collaborated with others on my team to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with students families to encourage support and involvement in their academic growth.
- Tracked and shared academic completion of classes with school district.
- Provided new classes as they finished previous classes.
Mammography Receptionist
Intermountain Healthcare
Murray, UT
01.2005 - 05.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance as I checked them in.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive impression.
Registration Scheduler
Intermountain Healthcare
Cedar City, UT
12.2004 - 12.2005
- Checked in patients for procedures, labs, and surgeries.
- Provided exceptional customer service while handling difficult situations or resolving conflicts that arose during the scheduling process.
- Handled administrative tasks for the entire clinic staff.
- Input all co-pays and verified information with individuals insurance company.
ER Registrar
Intermountain Healthcare
Cedar City, UT
07.2003 - 12.2004
- Used electronic systems to enter provider orders and take co-pay provided by patients.
- Managed high-stress situations by maintaining a calm demeanor and ensuring proper procedures were followed.
- Coordinated with insurance companies to verify coverage and facilitate billing processes, reducing financial stress for patients.
- Assisted physicians with obtaining necessary information for emergency medical treatments, expediting critical care delivery.
Cardiology Scheduling
Intermountain Healthcare
Murray, UT
01.2003 - 07.2003
- Adhered to strict confidentiality guidelines while handling sensitive patient information during scheduling interactions with medical staff, insurance companies, and patients.
- Handled incoming phone calls from patients to schedule or reschedule appointments.
- Enhanced patient satisfaction by scheduling appointments efficiently and accurately.
- Contributed to a positive work environment through effective teamwork within the cardiology department''s administrative support staff.
- Verified procedure codes with insurance companies while providing cost of procedure cost to patient.
Administrative Assistant
Alpine Medical Grouo
Salt Lake City, UT
08.2000 - 02.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate Of Science -
Southern Utah University
Cedar City, UT05.2024
Certificate Of Technical Studies - Hairstylist
Francois D Academy
Midvale, UT05.2006
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Customer consultation
- Schedule management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- State licensed cosmetologist
- Strong leader
- Appointment coordination
- Outstanding client retention
- Business management
- Conflict resolution skills
- Customer consulting
- Social skills
Timeline
Online Outreach Coach
Cedar City School District
05.2023 - 08.2024
Hairstylist
Self Employed
08.2005 - Current
Mammography Receptionist
Intermountain Healthcare
01.2005 - 05.2006
Registration Scheduler
Intermountain Healthcare
12.2004 - 12.2005
ER Registrar
Intermountain Healthcare
07.2003 - 12.2004
Cardiology Scheduling
Intermountain Healthcare
01.2003 - 07.2003
Administrative Assistant
Alpine Medical Grouo
08.2000 - 02.2003
Associate Of Science -
Southern Utah University
Certificate Of Technical Studies - Hairstylist
Francois D Academy