Krystin Metz
McAllen,TX
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Overview
11
11
years of professional experience
Work History
Caregiver
Northcare Assisted Living
Missoula, Montana
01.2024 - Current
- Demonstrated attentive, quality care and support with compassion and dignity.
- Assisted with personal cares such as dressing, showers, toileting, transfers and other activities of daily living (ADLs)
- Observed patients for changes in physical, mental, or behavioral condition and injuries.
- Executed meal preparation and service to meet residents' nutritional needs.
- Maintained health standards by completing laundry and cleaning duties on each shift.
- De-escalated residents during difficult memory care episodes and transitions.
Server
Olive Garden
McAllen, TX
07.2021 - 11.2022
- Food Handlers, TABC, Menu Memorization, Upselling, Team efficiency, Customer service, Restock, POS operation.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Lead Trainer/Server
Bowlero Corp
Watauga, TX
05.2019 - 01.2020
- Food Handlers, TABC, POS operation, customer service and attentiveness, menu knowledge, food and beverage service, team communication, and effectiveness.
- Produced record-breaking sales by building rapport with repeat customers.
- Supervised training to ensure quality customer service and effective teamwork.
Female Lead/Head Aquatic Supervisor
Allaso Ranch Camp and Retreat Center
Hawkins, TX
05.2013 - 08.2017
- Managed aquatic facilities along with a staff of ten or more lifeguard employees and twenty or more female staff.
- Demonstrated a commitment to efficiency, team building and rapport.
Education
Distinguished Honors Diploma -
HARVEST CHRISTAIN ACADEMY
Watauga, TXSocial Work
Stephen F Austin State University
Nacogdoches, TXSocial Work
UNT
Denton, TXSkills
- Customer Service
- Operations/Staff Management
- Effective Communication
- Excellent Work Ethic
- Team Leadership
- Complex Problem-Solving
- Compassionate Client Care
- Heavy Lifting
- Safe Food Handling
- Workload Management
References
Jill Mitchel 406-490-9017
Becca Nelson 406-396-3577
Timeline
Caregiver
Northcare Assisted Living
01.2024 - Current
Server
Olive Garden
07.2021 - 11.2022
Lead Trainer/Server
Bowlero Corp
05.2019 - 01.2020
Female Lead/Head Aquatic Supervisor
Allaso Ranch Camp and Retreat Center
05.2013 - 08.2017
Distinguished Honors Diploma -
HARVEST CHRISTAIN ACADEMY
Social Work
Stephen F Austin State University
Social Work
UNT
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