Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
SalesAssociate

Krystina Dawngi

Catonsville,MD

Summary

Motivated and enthusiastic Dental Assistant student currently in training, seeking a student externship opportunity to gain hands-on experience in a clinical setting. Bringing over 5 years of customer service experience, strong communication skills, and a positive, team-oriented attitude. Eager to learn, grow, and apply personal and professional skills to provide quality patient care and support to dental professionals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Roadrunner Sports
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Cashier Team Lead

Wingstop
03.2021 - 08.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Education

GED -

Catonsville High
Catonsville
08-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Flexible schedule
  • Complex Problem-solving
  • Sales strategies
  • Listening skills
  • Feedback implementation
  • Positive and professional

Languages

English
Native or Bilingual
Spanish
Limited Working
Korean
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate

Roadrunner Sports
11.2024 - Current

Cashier Team Lead

Wingstop
03.2021 - 08.2023

GED -

Catonsville High

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