Hi, I’m
Krystine Hoffman
Twin Falls,ID
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
20
years of professional experience
5
years of post-secondary education
Work History
The Shade Tree
Case Manager
12.2019 - 12.2021
Job overview
- Manage a case load of 14-35 residents
- Help them with services and referrals
- Assist them with getting a job, writing resumes and interviewing
- Help the clients with housing
- Train staff on trauma informed care
- Teach classes on life skills such as crocheting and understanding and living with trauma
- Manage substance abuse issues and require Alchoholics Anonymous and Narcotics Anonymous
Refuge for WomenLas Vegas, NV
Night Supervisor
12.2017 - 12.2019
Job overview
- Manage all Residents and their activities on Overnight shifts Be
- Handle crisis situations that arise such as a resident hurting themselves or others
- Teach a class on the Celebrate Recovery 12 steps
- Be there for the Women in all ways possible including giving wise counsel, being there for them and walking them through their anxiety and panic attacks, being there when they have night terrors
- Keep residents safe both in the Safe House and when we go out to events
- Advocate for the Women and their thoughts, ideas, and feelings to other staff to provide a healing environment in which they feel safe, loved, and comfortable
- Keep Residents "in line" in a loving way when they disregard the rules
Safe NestLas Vegas, NV
Supervisor
09.2015 - 12.2017
Job overview
- Be an Advocate for all volunteers by standing up for their needs and safety, and staff
- Train all new staff and volunteers not only on what DV is, but also how to BE an advocate for women in crisis
- Be an advocate for our clients and residents
- Manage 43-hour training with 20+ different speakers from the community and Safe Nest
- Initiate, plan, and manage new metro northwest area command partnership in which our advocates will be at DV calls with officers in order to offer advocacy to the victim in crisis
- Develop & Implement new training including The Neurobiology of Trauma, Trauma Informed Care, and Crisis Intervention
- Support and love on all volunteers and keep in contact with them through a variety of different media
- Create and send monthly newsletter to all volunteers, staff, board members, and community members about what is happening with the volunteer program
- Responsible for the interviewing of new volunteers and separation of volunteers that have either become inactive or have violated the rules of the volunteer program
- In charge of selecting all new volunteers
- Maintain and find new ways to advertise volunteer opportunities
- Support program supervisors and assist them in their volunteer needs
- Create new and exciting ways for volunteers to serve in ways they are passionate about to help further connect them to Safe Nest and our mission
- Manage and monitor volunteer hours and submit a very involved monthly hours report to help maintain and secure new grants
- Manage volunteer involvement in outreach activities, including items they need for the events, pick up and drop off times
- Assist the Outreach team in training and advocacy efforts
- Create and Manage Volunteer Files
- Lead setting processes and procedure
LowesHenderson, NV
Kitchen and Bathroom Designer and Project Manager
10.2014 - 10.2015
Job overview
- Build relationships with leads to move them through the sales process
- Work with clients to ensure that designs reflect what they envisioned and more
- Work with contractors and a dozen or more associates to make sure the project runs smoothly and that all pricing is accurate and fair to the customer.
Sleep Professional, Sleep NumberLas Vegas, NV
07.2011 - 10.2014
Job overview
- Work with people to assess their sleep needs and issues and show them how the Sleep Number beds may help improve any issues they have with their sleep.
Sears Home Improvement ProductsLas Vegas, NV
Kitchen Designer
09.2006 - 07.2011
Job overview
- Design and sell kitchens
- Working with customers from sale to project completion
- Develop relationships with clients and contractors to ensure that the project runs as smoothly as possible.
Le Cordon Bleu CollegeLas Vegas, NV
Admissions Representative
07.2005 - 09.2006
Job overview
- Surpassed sales goals for enrollments and starts.
DeVry UniversityBronx, NY
Admissions Representative
06.2004 - 07.2005
Job overview
- Managed and created leads by working schools, community organizations, and developing relationships to help achieve my enrollment and start goals
GEICOWoodbury, NY
Management Trainee
06.2003 - 06.2004
Job overview
- In charge of teaching and coaching new hires
- Reviewed new policies for employee errors.
Cloonan Middle SchoolStamford, CT
Music Teacher
08.2001 - 06.2003
Job overview
- Taught middle school general music, 8th grade chorus, and high School Marching Band.
Education
Grand Canyon University
Master of Science from Clinical Professional Counseling
10.2018 - Current
Kaplan University
Baccalaureate from Paralegal Studies
Bachelor of Science
University of Connecticut
Education
Skills
Volunteer Managementundefined
Letters of Recommendation
To Whom it may concern:
My name is Dallas Bruderer and I have worked with Krystine for roughly six months at a men’s addiction facility. With that being said in my observation Krystine seemed to have a positive effect on the clients with a number of residence making statements that she was very easy to open up to, and to be vulnerable with her with past hurts and issues! She had a softer/ gentler approach than most people I’ve seen in her field, but that doesn’t mean that she’s not effective. I think she a has a genuine heart for people and what she does in her profession. I believe she is effective as a counselor.
Regards Dallas Bruderer
dallas@reniassanceranch.com
Another Letter of Recommendation
August 17, 2023
Re: Krystine Hoffman
DOB: 04/06/1978
To Whom It May Concern:
I am writing this letter of recommendation for Krystine Hoffman regarding her internship with
Renaissance Ranch. I have worked with her for some time now and feel that I have a good
understanding of her character and can offer a positive reference.
Krystine has always been a smart, well mannered, and respectable woman. She has
demonstrated to me to be a person of integrity and commitment. She cares deeply for her
clients, and I’ve witnessed her support and challenge them on an acceptable ethical and
professional level. It isn’t uncommon to hear about Krystine going above and beyond to help a
client in need. She truly wants to see her clients succeed. Krystine’s skill of building rapport with
our clients and de-escalating negative behaviors has met my expectations. She has a natural
ability to find common ground with our clients and build a professional friendship. Krystine is a
proactive, dedicated employee who has a passion for what she does.
I believe that Krystine will become a competent and worthy Mental Health provider in the
community and support her in this endeavor.
Respectfully,
Justin McCoy
Executive Director
Renaissance Ranch
Cell: (801) 564-4479
Timeline
Case Manager
The Shade Tree
12.2019 - 12.2021
Grand Canyon University
Master of Science from Clinical Professional Counseling
10.2018 - Current
Night Supervisor
Refuge for Women
12.2017 - 12.2019
Supervisor
Safe Nest
09.2015 - 12.2017
Kitchen and Bathroom Designer and Project Manager
Lowes
10.2014 - 10.2015
Sleep Professional, Sleep Number
07.2011 - 10.2014
Kitchen Designer
Sears Home Improvement Products
09.2006 - 07.2011
Admissions Representative
Le Cordon Bleu College
07.2005 - 09.2006
Admissions Representative
DeVry University
06.2004 - 07.2005
Management Trainee
GEICO
06.2003 - 06.2004
Music Teacher
Cloonan Middle School
08.2001 - 06.2003
Kaplan University
Baccalaureate from Paralegal Studies
05.2017
Bachelor of Science
University of Connecticut
Education
05.2001
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