Krystle Goodjoint
Council Bluffs,IA
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Nebraska Methodist Health System
01.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Cashier
Sapp Bros., Inc.
04.2023 - Current
- Greet every guest with a smile, thanking them for their business, and inviting them back
- Operate a point-of-sale cash register
- Check in vendors and signing for gas/diesel deliveries
- Bagging ice
- Building displays
- Wiping down gas pumps
- Restocking store items on shelves, deli bar, roller grill, coolers, and freezers
- Emptying trash containers
- Cleaning restrooms and showers
- Picking up outside trash and sweeping the lot
- Ordering merchandise and supplies.
Cashier
Family Dollar
05.2020 - 06.2023
- Provides customer engagement in positive and approachable manner
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor
- Independently stocks shelves and recovers merchandise in the store
- Accurately handles customer funds and processes transactions using the POS system
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Sales Consultant
Office Max/ Depot
08.2018 - 03.2020
- Stocked and replenished merchandise according to store merchandising layouts
- Answered customers telephone calls promptly and in an appropriate manner
- Alerted customers to upcoming sales events and promotions
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Welcomed customers into the store and helped them locate items.
Customer Service Associate
Hy-Vee, Inc.
05.2018 - 06.2019
- Issues and cash money orders and checks
- Ship packages through the USPS system
- Process various utility bills
- Ability to issue Lottery tickets
- Greet every customer with a smile and inquire about store experience
- Answer questions about merchandise and maintain current knowledge of all promotions
- Efficiently ring up items and process payments to keep customers flowing through check-out aisles
- Assist younger cashiers with questions, difficult customer questions, and age-restricted purchases
- Contact customer service managers to handle pricing issues and complaints
- Mentor junior cashiers and new employees.
Education
High school diploma -
Tulsa Job Corps Center
Tulsa, OK09.2005
Skills
- POS
- Cashiering
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Retail Sales
- Cash handling
- Customer service
- Organizational skills
- Financial services
- Guest services
- Phone etiquette
- Computer skills
- Sales
- 10 key typing
- Microsoft Office
- Microsoft Windows Server
Timeline
Medical Receptionist
Nebraska Methodist Health System
01.2024 - Current
Cashier
Sapp Bros., Inc.
04.2023 - Current
Cashier
Family Dollar
05.2020 - 06.2023
Sales Consultant
Office Max/ Depot
08.2018 - 03.2020
Customer Service Associate
Hy-Vee, Inc.
05.2018 - 06.2019
High school diploma -
Tulsa Job Corps Center
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