Krystle Morgan
Bremerton,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Alliance Foot Clinic
02.2017 - Current
- Assisted in maintaining a safe environment for patients and staff by following infection control protocols and reporting potential hazards.
- Completed clerical duties and tasks for clinic administration.
- Helped patients complete necessary medical forms and documentation.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
- Checked patient insurance, demographic, and health history to keep information current.
- Received and routed laboratory results to correct clinical staff members.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
CNA
Stafford Suites Assisted Living
08.2016 - 03.2017
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Documented patient information and care activities in electronic health record.
- Enhanced patient satisfaction by providing compassionate and attentive care.
English Writing Tutor
Olympic College
06.2015 - 02.2017
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Assisted students in developing strong thesis statements and well-structured arguments, resulting in higher quality essays and improved grades.
- Mentored and coached students with focus on developing independence and self-confidence.
- Developed methods to motivate and engage students in learning.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed strong rapport with students through active listening and empathetic communication during one-on-one consultations.
Education
Master of Science - Applied Psychology
University of Phoenix
Tempe, AZ04.2022
Skills
- Letter preparation
- Patient Scheduling
- Patient Registration
- EHR Software
- Front Desk Operations
- Flexible Schedule
- Collaboration and Teamwork
- Appointment Scheduling
- Microsoft Office
- Cash Handling
- Office Administration
- Problem-Solving
- HIPAA Compliance
- Calendar and Appointment Management
- Verbal and written communication
- Attention to Detail
- Building rapport
- Trustworthy companion
- Medical terminology knowledge
Timeline
Medical Receptionist
Alliance Foot Clinic
02.2017 - Current
CNA
Stafford Suites Assisted Living
08.2016 - 03.2017
English Writing Tutor
Olympic College
06.2015 - 02.2017
Master of Science - Applied Psychology
University of Phoenix
Similar Profiles
Chanel KasongoChanel Kasongo
Clinical Assistant and Coordinator at Waterloo Foot Clinic Uptown & Walkrite Foot ClinicClinical Assistant and Coordinator at Waterloo Foot Clinic Uptown & Walkrite Foot Clinic
Nelyda RodriguezNelyda Rodriguez
Office Manager/Medical Receptionist at Alliance Foot & Ankle CareOffice Manager/Medical Receptionist at Alliance Foot & Ankle Care
Giulia WheeldonGiulia Wheeldon
Care Coordinator at BioPed Foot Care ClinicCare Coordinator at BioPed Foot Care Clinic
Jei OtisJei Otis
Adminstrator at Department Of Defense - NavyAdminstrator at Department Of Defense - Navy
Kyrstin SipniewskiKyrstin Sipniewski
Sandwich Artist at SUBWAY®RestaurantsSandwich Artist at SUBWAY®Restaurants