Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
DeliveryDriver

Krystyn Graves

Jacksonville,FL

Summary

Offering exceptional organizational skills and strong understanding of customer service principles. Brings keen ability to learn quickly and adapt to new environments. Ready to use and develop administrative and customer service skills in every role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon DSP
02.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Selector

C&S Wholesale Grocers
07.2023 - 01.2024
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
  • Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.

Sales Associate / Sales Generalist

Victoria's Secret
10.2013 - 05.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Customer Service Representative

Miracle Windows and sunrooms
04.2017 - 09.2019
  • Answer phones
  • Set appointments
  • Input data into the systems
  • Email Inside Marketing data logs to our corporate office in NY

Education

High school diploma -

Skills

  • Customer service
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Teamwork and collaboration
  • Valid Driver's license
  • Positive attitude
  • Attention to detail

Certification

Driver's License

Additional Information

  • SKILLS
  • Very fast learner, always willing to learn more.

Timeline

Delivery Driver

Amazon DSP
02.2024 - Current

Selector

C&S Wholesale Grocers
07.2023 - 01.2024

Customer Service Representative

Miracle Windows and sunrooms
04.2017 - 09.2019

Sales Associate / Sales Generalist

Victoria's Secret
10.2013 - 05.2023

High school diploma -

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Krystyn Graves