Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Kunjirapas Foley

Woodside,NY

Summary

Experienced restaurant server and general manager with 10 years in FOH and BOH operations. Skill full-service restaurant and hospitality background. Hardworking and passionate job seeker with strong organizational skill eager to secure entry-level restaurant manager position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Server and restaurant manager

Aroy Dee Thai Kitchen
04.2013 - Current
  • Maintained cleanliness and sanitation across all food service, storage, and preparation station
  • Provide customer service, up selling, to special menu
  • Organization and planning for employee’s schedule
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guests satisfaction.

Server and Bartender

35 Thai
05.2007 - 03.2013
  • Served food and beverages promptly with focused attention to customer needs.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Guest Relations Officer

Sofitel Central Plaza Bangkok
01.2005 - 07.2006
  • Managed VIP guest relation, ensuring exceptional service level were always met
  • Assisted guests with check-ins, account inquiries, and additional services needed
  • Followed up with customers about resolved issues to maintain high standards of customer services.

Education

Course in Understanding Hotel Operations / Front Desk and Guest services -

New York University
New York, NY
07.2019

Certificate of Hotel operations -

New York University
New York, NY
08.2003

Bachelor of Art, communication Arts in Television and Radio -

Rangsit University
03.1997

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Team Player
  • Multitasking
  • Teamwork and Collaboration
  • Food Preparation and Safety
  • Inventory Management
  • Adaptable and Flexible
  • Guest Relations Management

Certification


  • Food Protection, NYC Health
  • Mixology certification, New York Bartenders School.

Additional Information

Language: Thai (fluent), English (good)

computer: Microsoft office, POS restaurant, Adobe Photoshop

Hobbies: Gardening, swimming, skiing and gym


Timeline

Server and restaurant manager

Aroy Dee Thai Kitchen
04.2013 - Current

Server and Bartender

35 Thai
05.2007 - 03.2013

Guest Relations Officer

Sofitel Central Plaza Bangkok
01.2005 - 07.2006

Course in Understanding Hotel Operations / Front Desk and Guest services -

New York University

Certificate of Hotel operations -

New York University

Bachelor of Art, communication Arts in Television and Radio -

Rangsit University

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Kunjirapas Foley