Kunwalai Petpichai
San Antonio
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary
Team consulting engineering and management PLC.,
Bangkok
10.2015 - 05.2024
- Organized and maintained filing systems for important documents.
- Assisted with special projects or tasks related to departmental functions upon request.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Updated contact lists on a regular basis; created new contacts as needed.
- Coordinated meeting logistics such as room reservations and catering services.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Handled confidential documents with discretion.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
- Prepared expense reports in accordance with company policies and procedures.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Sent and distributed mail and parcels.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Processed documents and materials for dissemination to appropriate parties.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Scheduled meetings and sent invitations specifying time and location.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- etc.
Receptionist
The Pool Restaurant
Bangkok, Thailand
01.2010 - 01.2013
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
B.A. - Business Administration
Phranakhon Rajabhat University
Bangkok, Thailand11-2013
Skills
- Document management
- Data entry
- Invoice processing
- Meeting coordination
- Microsoft Office
- Customer service
- Confidentiality maintenance
- Calendar management
- Report compilation
- Communication skills
- Attention to detail
- Time management
- Inventory tracking
- Onboarding support
- Proofreading documents
- Developing presentations
- Contract administration
- Confidentiality
- report generation
- Schedule management
- Organization
- Business correspondence
- Report generation
- Travel arrangements
- Executive support
- Letter writing
- Task prioritization
Languages
Thai
Native/ Bilingual
English
Elementary
Citizenship status
- Lawful permanent resident
Hobby
- Vegetable gardening
- Cooking
- Raising 3 cats
Certification
- Barber license., Bangkok, Thailand
- Thai massage license., Bangkok, Thailand
- Basic life support and CPR Certificate
Timeline
Secretary
Team consulting engineering and management PLC.,
10.2015 - 05.2024
Receptionist
The Pool Restaurant
01.2010 - 01.2013
B.A. - Business Administration
Phranakhon Rajabhat University