Kurt Russell
Chalmette,LA
Summary
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Overview
2027
2027
years of professional experience
Work History
Shift Lead
Murphy USA
Chalmette, LA
2024 - Current
- Supervised daily operations to ensure compliance with safety and service standards.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Implemented process improvements, resulting in streamlined workflows and enhanced productivity.
- Resolved customer issues promptly, fostering a positive shopping experience and loyalty.
- Conducted performance assessments to identify training needs and support employee development.
- Collaborated with management on sales strategies, contributing to increased revenue growth.
- Monitored cash handling procedures for accuracy and adherence to company policies.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Pharmacy Technician
Walmart
70043
2017 - Current
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Managed inventory levels, ensuring medication availability and compliance with regulations.
- Maintained cleanliness and organization of pharmacy workstations and storage areas.
- Processed prescription orders using pharmacy management software and systems.
- Educated customers on medication usage, side effects, and safety precautions.
- Supported insurance claim processing to facilitate timely reimbursement for medications.
- Collaborated with healthcare providers to resolve prescription-related issues promptly.
- Trained new staff on operational procedures and customer service standards within the pharmacy setting.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Pharmacy Tech - Pharmacy Tech
Delgado Community College
New Orleans, LA12.2009
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Workplace safety
- Staff supervision
- Performance improvement
- Sales proficiency
Timeline
Shift Lead
Murphy USA
2024 - Current
Pharmacy Technician
Walmart
2017 - Current
Pharmacy Tech - Pharmacy Tech
Delgado Community College