Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kusum Ale

Fort Worth,TX

Summary

Diligent and attentive professional with experience handling cash and providing excellent customer service, acquired at businesses such as Malai Kitchen. Exceptional under pressure, skilled at multitasking to improve visitor satisfaction and operational effectiveness. Has shown excellent memory recall and interpersonal presentation abilities, which greatly enhanced customer satisfaction and service performance.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Malai Kitchen
09.2023 - Current
  • Ability to multitask by skillfully managing phone calls and catering to in-person guests' requirements.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • kept a well-organized waitlist during peak hours to guarantee prompt guest seating.
  • efficiently handled reservations, providing special requests and guaranteeing precise attendance numbers.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Cashier

Panda Express
01.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Entered orders, handle payments, and provide receipts by using a POS system.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.

Warehouse Worker

FedEx
09.2022 - 02.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Education

Associate of Science -

Dallas College
Irving, TX

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Cash Handling
  • Scheduling
  • Personal presentation
  • Active Learning
  • Memory retention

Languages

Nepali
Native or Bilingual
Hindi
Full Professional

Timeline

Restaurant Hostess

Malai Kitchen
09.2023 - Current

Warehouse Worker

FedEx
09.2022 - 02.2023

Cashier

Panda Express
01.2022 - 10.2023

Associate of Science -

Dallas College
Kusum Ale