Kuyari Manning
Downey,CA
Summary
To obtain a position that will allow me to use my strong organizational skills, educational background, and the ability to work well with people.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Fisher.Inc
La Palma, CA
10.2023 - 12.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Assistant Manager
Champs Sports
Torrance, CA
07.2020 - 03.2023
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate/Assistant Manager
Finish Line
06.2017 - 03.2019
- Performs sales and customer service responsibilities
- Performs cashiering, stockroom upkeep and store upkeep as needed
- Organizes shipments, transfers & merchandise
- Opens and closes store
- Holds accountability for store sales, metrics, stock, and merchandise flow
- Maintains company standards regarding personal and store sales/performance metrics
- Maintains both individual and shift sales
- Provides daily shift floor coverage.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate/Assistant Manager
Trains Sales Associates, Lids
08.2015 - 06.2017
- Produce sales gains, by providing customer service
- Meet or exceed Company Objectives in all individual statistics
- Participate in store maintenance per the current visual guidelines including: proper merchandising, signage and store cleanliness
- Maintain a professional appearance consistent with Dress Code Policy.
Education
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Paramount High School
Skills
ANSWERING, ANSWERING PHONES, GREETING, COPYING, FAXINGundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Fisher.Inc
10.2023 - 12.2023
Assistant Manager
Champs Sports
07.2020 - 03.2023
Sales Associate/Assistant Manager
Finish Line
06.2017 - 03.2019
Sales Associate/Assistant Manager
Trains Sales Associates, Lids
08.2015 - 06.2017
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Paramount High School
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