Krystal Woodbine
Boca Raton,FL
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
6
6
years of professional experience
Work History
Sales and Service Representative
Catherine Grady's Allstate Insurance
Fort Lauderdale, FL
06.2023 - 01.2024
- Identified potential sales opportunities by cross-selling and upselling additional products or services.
- Attended team meetings to discuss strategies for meeting sales goals and objectives.
- Performed administrative tasks such as filing paperwork and updating records in databases.
- Prepared detailed quotes for prospective customers.
- Responded to customer inquiries, complaints, and requests in a timely manner. Resolving each promptly and professionally.
- Maintained up-to-date knowledge of company products, services, policies, procedures, and pricing information.
- Provided customer service and sales support to customers over the phone.
Account Manager
Prestige Trucking Insurance
Tamarac, FL
12.2022 - 06.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Maintained accurate records of all customer interactions in the CRM system.
- Maintained accurate records of all transactions related to insurance policies.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Conducted periodic audits of policy documents to ensure accuracy of information maintained.
Insurance Sales Agent
Rainbow Insurance Agency
Margate, FL
07.2018 - 03.2020
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Advised clients on coverage amounts needed based on individual circumstances.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Developed appropriate quotes based on risk information.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Counseled prospects and policyholders on coverage, limits and regulations.
Education
High School Diploma -
Coral Glades High School
Coral Springs, FLSome College (No Degree) - Computer And Information Sciences
Florida Atlantic University
Boca Raton, FLSkills
- Goal-Oriented
- Customer Retention
- Account Management
- Customer Service
- Upselling and Cross Selling
Timeline
Sales and Service Representative
Catherine Grady's Allstate Insurance
06.2023 - 01.2024
Account Manager
Prestige Trucking Insurance
12.2022 - 06.2023
Insurance Sales Agent
Rainbow Insurance Agency
07.2018 - 03.2020
High School Diploma -
Coral Glades High School
Some College (No Degree) - Computer And Information Sciences
Florida Atlantic University
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