Kya Drummond
Colorado Springs,US
Summary
Dedicated employee with excellent experience with customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Activities Assistant
Pikes Peak Post Acute
04.2023 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
Office Assistant
University Of Northern Colorado
09.2022 - 12.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Art Gallery Assistant
University Of Colorado
09.2022 - 11.2022
- Supported marketing efforts by creating visually appealing promotional materials for upcoming exhibitions and events.
- Enhanced customer experience by providing knowledgeable guidance on artwork selections and artist information.
- Collaborated with artists and curators to develop comprehensive exhibition materials, enhancing visitor understanding of displayed works.
- Streamlined inventory management for improved organization and accessibility of artworks in storage.
Dog Bather
Wag N' Wash Natural Pet Food & Grooming
05.2021 - 01.2022
- Kept boarding areas clean and organized to promote animal welfare
- Contributed to animal health by keeping all areas clean, tidy, and sanitized
- Took in information about the pet's health, behavior, potential allergies, and other details in order to provide complete records and methods of owner contact
- Kept dogs safe by keeping an eye out for aggressive dog breeds, unsafe bathing technics, and dangerous objects in the environment.
Education
Bachelor of Science - Recreation, Tourism and Hospitality
University of Northern Colorado
Greeley, CO01.2023
Skills
- Customer Service
- Relationship Building
- Creative Planning
- Flexibility
- Positive Attitude
- Time Management
- Data Entry
- Detail Oriented
- Research abilities
- Safety measures
- Teamwork and Collaboration
- Problem-Solving
Timeline
Activities Assistant
Pikes Peak Post Acute
04.2023 - Current
Office Assistant
University Of Northern Colorado
09.2022 - 12.2022
Art Gallery Assistant
University Of Colorado
09.2022 - 11.2022
Dog Bather
Wag N' Wash Natural Pet Food & Grooming
05.2021 - 01.2022
Bachelor of Science - Recreation, Tourism and Hospitality
University of Northern Colorado
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