Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kyairah McGee

Arlington,TX

Summary

Dependable candidate with strong oral and written communication skills, complemented by active listening and analytical problem-solving abilities. Proven track record of enhancing customer/client experiences through service-oriented behaviors and empathetic responses. Consistently delivers effective solutions that address client needs and improve satisfaction.

Overview

6
6
years of professional experience

Work History

Youth Prevention Intern

The Center for Addiction and Recovery Studies
08.2024 - 05.2025
  • Delivered drug education presentations in schools to raise awareness of substance use issues.
    Facilitated 10-session curriculum-based support groups promoting healthy choices among youth.
  • Provided free support services to communities addressing substance use challenges.
  • Promoted alcohol, tobacco, and drug-free lifestyles through educational initiatives.
  • Drafted comprehensive documentation outlining session details to facilitate growth and secure grant funding for research program
  • Worked closely with other supervisors and interns to develop comprehensive strategies for group sessions while addressing various risk factors associated the vulnerable population.



Customer Relations and Service

The Biscuit Bar
09.2022 - Current
  • Actively listened to customers'' feedback and communicated their needs to the management team, leading to targeted improvements.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Assisted with conflict resolution during partnership negotiations and acquisitions.
  • Assisted customers with product selection based on their unique requirements while also upselling additional features or services when appropriate.
  • Assisted with customer sales transaction accurately, including cash and credit card.

Customer Service Cashier

Taco Cabana
10.2019 - 07.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Campaign Associate

Tony Buzbee
11.2018 - 01.2019
  • Fostered positive relationships with other campaigns, community leaders, and stakeholders through networking events.
  • Collaborated with team members for effective event planning and execution.
  • Increased campaign awareness by developing and distributing marketing materials.
  • Cultivated a supportive team environment by assisting fellow interns with their tasks when needed.
  • Entered data into system and updated potential voter contacts with information to keep records current.

Education

No Degree - Social Work

The University of Texas At Arlington
Arlington, TX
05.2025

Skills

  • Customer service excellence
  • Team collaboration
  • Training and mentoring
  • Assertiveness skills
  • Trauma-informed care
  • Active listening
  • Empathy

Additional Information

Throughout the years I have been apart of numerous outreach volunteer activities including Pure Justice health services group, Community Health Work, and The power4life church group.

Timeline

Youth Prevention Intern

The Center for Addiction and Recovery Studies
08.2024 - 05.2025

Customer Relations and Service

The Biscuit Bar
09.2022 - Current

Customer Service Cashier

Taco Cabana
10.2019 - 07.2022

Campaign Associate

Tony Buzbee
11.2018 - 01.2019

No Degree - Social Work

The University of Texas At Arlington

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Kyairah McGee