Kyan Forbes
Orlando,FL
Summary
Diligent [Desired Position] with strong background in managing front desk operations and providing exceptional customer service. Successfully coordinated daily administrative tasks and enhanced client satisfaction. Demonstrated proficiency in handling communications and resolving issues efficiently.
Overview
2025
2025
years of professional experience
Work History
Front Desk Coordinator/Receptionist
Dogtopia
- Current
- Take inbound/outbound calls
- Contact clients to schedule meetings
- Assist in room coaches
- Data entry, sign in pets, process orders
Dog Walker
Pawsome Services
- Current
- Feed, water, exercise client pets
- Time management
- App usage
Sales Associate/Customer Service Representative
Valencia College
10.2023 - 05.2024
- Handle tasks involving inventory, package handling and data entry, customer service-related issues
- Product knowledge, inbound and outbound calls, accessing customer needs
Cashier/Sales Associate
Michaels
05.2021 - 07.2022
- Cashier- handling cash, navigating a cash register, assisting customers with online orders and finding instore items, restocking merchandise
Education
Associate of Arts - Studio Arts
Valencia College
Orlando, FL08-2024
Skills
- Administrative skills
- Administrative support
- POS systems
- End-of-day reporting
- Visitor check-in skills
- Multi-line phone systems
- Phone call direction
- Listening skills
- Maintaining cleanliness
- Guest relations
- Guest services
- Visitor monitoring
- Scheduling
- Calendar management
Timeline
Sales Associate/Customer Service Representative
Valencia College
10.2023 - 05.2024
Cashier/Sales Associate
Michaels
05.2021 - 07.2022
Front Desk Coordinator/Receptionist
Dogtopia
- Current
Dog Walker
Pawsome Services
- Current
Associate of Arts - Studio Arts
Valencia College
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