Kyanna Walker
Augusta ,ME
Summary
Results-driven Member Specialist with experience in developing and implementing effective membership strategies. Skilled in relationship building and conflict resolution, enhancing member satisfaction and retention. Focused on fostering positive community relations and facilitating communication between members and organizational leadership.
Overview
6
6
years of professional experience
Work History
Member Specialist
Sam's Club
Augusta , ME
12.2020 - Current
- Assisted Sam's Club members with account changes, renewals, and membership questions.
- Processed membership sign-ups and upgrades at the service desk.
- Resolved billing issues using point-of-sale and membership systems.
Education
Cony High School
Augusta , MESkills
- Membership management
- Billing resolution
- Point-of-sale systems
- Account maintenance
Timeline
Member Specialist
Sam's Club
12.2020 - Current
Cony High School