Maria Anaya
Gloucester City,NJ
Overview
10
10
years of professional experience
Work History
Member specialist
Sam's Club
West, NJ
03.2024 - Current
- Assisted members with Sam's Club memberships, renewals, and account updates to enhance member satisfaction.
- Explained membership benefits, services, and savings options at service desk, helping members maximize value.
- Greeted members upon arrival and provided them with assistance throughout their visit.
- Answered member questions on sales floor with clear, friendly service, ensuring a positive shopping experience.
Cashier Assistant
Big Lots
Cherry Hill, New Jersey
05.2019 - 12.2024
- Assisted Big Lots customers with checkout, bagging, and payment processing.
- Operated register and POS system for accurate sales transactions.
- Greeted shoppers and answered questions about products and store policies.
- Verified prices, discounts, and coupons during checkout at Big Lots.
- Handled returns and exchanges following Big Lots cash handling procedures.
- Maintained clean checkout lanes and followed store safety standards.
Merchandise Associate
Macy's
Cherry Hill, New Jersey
09.2017 - 12.2017
- Replenished selling floor with merchandise from stockroom to ensure availability for customers
- Organized backroom inventory by brand and department to streamline access and retrieval
- Tagged Macy's products with pricing and size labels
- Maintained clean and organized work areas to support efficient operations
- Printed labels and tags for-sale merchandise.
Stockroom
Walmart
Cherry Hill, New Jersey
08.2016 - 12.2016
- Executed daily tasks with accuracy and efficiency to support operational flow.
- Addressed customer requests and inquiries to enhance overall satisfaction.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
Education
Woodrow Wilson High School
Camden, NJSkills
- Membership management
- Membership renewals
- Account updates
- Customer service
- Return handling
Timeline
Member specialist
Sam's Club
03.2024 - Current
Cashier Assistant
Big Lots
05.2019 - 12.2024
Merchandise Associate
Macy's
09.2017 - 12.2017
Stockroom
Walmart
08.2016 - 12.2016
Woodrow Wilson High School