Kyara Hansen
Spokane
Summary
Dynamic and detail-oriented professional with extensive experience in hospitality. Proven ability in customer service and time management, enhancing guest satisfaction through efficient front desk operations and meticulous housekeeping. Skilled in cash handling and team collaboration, consistently maintaining high standards of cleanliness and service excellence. Capable of resolving issues efficiently.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
MAD Anthonys
Spokane
08.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations using the restaurant's booking system efficiently.
- Coordinated with servers to maintain smooth dining flow during peak hours.
- Assisted guests with menu inquiries and special requests promptly.
- Assisted both the servers and bussers with tasks as requested.
Front Desk Receptionist
Mainstay Suites
12.2024 - 05.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Housekeeper
Mainstay Suites
09.2024 - 12.2024
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Prep Worker
Dominos
02.2024 - 06.2024
- Utilized multitasking abilities to manage multiple tasks simultaneously without compromising on quality or accuracy.
- Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
- Maintained strict adherence to food safety guidelines, preventing cross-contamination and potential health risks.
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
House Keeper
Super 8 Hotel
09.2021 - 02.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
James Madison
Remote 01.2026 - 01.2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Team collaboration
- Verbal and written communication
- Hospitality services
- Front desk operations
- Reservation management
Timeline
James Madison
01.2026 - 01.2026
Restaurant Hostess
MAD Anthonys
08.2025 - Current
Front Desk Receptionist
Mainstay Suites
12.2024 - 05.2025
Housekeeper
Mainstay Suites
09.2024 - 12.2024
Prep Worker
Dominos
02.2024 - 06.2024
House Keeper
Super 8 Hotel
09.2021 - 02.2022