Highly-motivated Job seeker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
TSA
3 2023 - Current
Stayed adept to evolving security protocols by participating in ongoing training programs and workshops regularly.
Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
Responded effectively to security incidents and provided guidance regarding security procedures.
Manipulated existing software systems to enhance screening performance.
Compiled statistical data for daily operations for analysis purposes.
Troubleshoot and configured Explosive trace detector machinery, Advanced imagery technology, and Credential Authentication equipment.
Tax Processing Specialist
Jackson Hewitt
01.2024 - 04.2024
Prepared a wide range of individual, corporate, partnership, and non-profit tax returns, ensuring timely filing and maximum refunds for clients.
Identified areas for improvement within the department's processes by regularly reviewing internal controls and procedures against industry standards.
Reduced client tax liabilities through thorough research and accurate application of tax codes and regulations.
Mentored junior staff members on various topics including tax law changes, research techniques, and best practices for client communication.
Played a key role in the successful completion of numerous audits by providing timely and accurate documentation to auditors.
Human and Animal Health Event Service Rep
VITICUS GROUP
09.2022 - 03.2023
Serve as a liaison between participants, practitioners and service technicians while ensuring the smooth running of all six (6+) Laboratories.
Provides individual sessions to improve understanding of legal issues to clients incapable to proceed with labs.
Assists primary counselors in coursework setup.
Assists Quality Assurance with data collection, and surveys.
Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
Large Vehicle Safety Inspector Supervisor
Lakenheath Royal Airforce Base
07.2021 - 07.2022
Managed job site locations; attends to more than 80+ personnel during and after office hours
Analyzes manpower, equipment, supplies, procedures for efficiency methods
Prepared reports, memorandums and notices and disseminated to all department heads
Conducted regular audits of access records and badge inventories to maintain accurate account of active users within the system.
Performed troubleshooting tasks on faulty hardware components related to door locking mechanisms or card reader devices, minimizing downtime due to technical issues.
Proficient on centralized database for managing personnel clearances and facility access.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Correctional Officer
Lakenheath Confinement facility
07.2020 - 07.2021
Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Monitored facility pharmacy; issued/kept record of 370 controlled substances
Synced criminal profiles into FBI Systems; court docs/photo IDs/DNA/finger-prints
Optimized system performance with regular preventive maintenance checks for both CCTV and fire alarm systems.
Conducted routine inspections of security equipment, ensuring timely maintenance or replacement when necessary for optimal functionality at all times.
Alarm Systems Operator and Dispatch
Lakenheath Base Defense Operations Control
7 2019 - 7 2020
Dispatched base law enforcement, security, and fire personnel to alarmed facilities.
Remained proficient in operating closed circuit television system (CCTV); Vindicator Command Control System (VCC); and Versatile Data Acquisition System (VDAS).
Generated daily action reports and up channeled to higher headquarters.
Used daily system logs to document production information, discussing issues with management.
Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
Base Law Enforcement Officer
18th Security Forces
06.2018 - 07.2019
Prepared reports, memorandums and notices and disseminated to all department heads
Performed administrative tasks such as maintaining records of arrests made or citations issued.
Enforces standards of conduct, discipline, and adherence to laws and directives
Obtains statements and testifies in official judicial proceedings
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Base Control and Security Officer
18th Security Forces
04.2017 - 06.2018
Responsible for entry control points base wide; 2k+ personnel
Responsible for securing military grade resources; 8 billion dollar assets
Function-fires weapons for accuracy and serviceability
Oversaw movement of funds; 200k+
Reviewed guest identification and employee credentials to authorize entry onto premises.