Aleksandr Westin
Anchorage
Summary
I am a highly-motivated employee with a desire to take on new challenges. I have strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I excel with customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
Work History
Transportation Security Officer
TSA
Anchorage
09.2015 - Current
- Screen passengers and baggage for prohibited items using advanced detection systems.
- Enforce security regulations and protocols to ensure compliance with federal guidelines.
- Provide customer service to travelers while maintaining a secure environment.
- Monitor passenger flow and adjust screening processes to enhance efficiency.
- Maintain clear communication with team members regarding security updates and alerts.
- Assisted in training new Transportation Security Officers on proper screening techniques.
- Assisted passengers with disabilities in walking through screening checkpoints.
- Completed routine and incident-related documentation.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Utilized problem solving skills to deescalate difficult customer service encounters.
- Guarded restricted areas to prevent unauthorized entry.
- Upheld strong customer service standards while completing screenings.
- Ensured that all personnel entering restricted areas had proper credentials and authorization.
Security Officer
Maxsent
Anchorage
05.2008 - 08.2015
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded swiftly to alarms, incidents, and emergencies on-site.
- Collaborated with local law enforcement during investigations and incidents.
- Prepared detailed reports on daily activities and security breaches.
- Implemented access control procedures for restricted areas effectively.
- Trained new security staff on procedures and safety protocols consistently.
- Managed surveillance equipment ensuring proper functionality at all times.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Education
Associate of Science - Fire Science
University of Alaska Anchorage
Anchorage, AK 09.2005 - 04.2007
Grace Christian School
Anchorage, AKSkills
- Customer service
- Documentation management
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Adaptability to change
- Adaptability and flexibility
- Stress management
- Typing proficiency
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Excel
- Adobe Acrobat programs
- Email management
- Scheduling
- Positive and professional
- Typing 35-50 wpm
Timeline
Transportation Security Officer
TSA
09.2015 - Current
Security Officer
Maxsent
05.2008 - 08.2015
Associate of Science - Fire Science
University of Alaska Anchorage
09.2005 - 04.2007
Grace Christian School