Kyashia Sanders

Cencora

04.2017 - Current

Produced training materials and documents in learning management system
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
Claims assistance, tracking and submission
Prior authorization assistance and tracking
Coordination of benefits
Collaborated with management to identify organizational training priorities
Benefit verification result call
Advanced alternate coverage research
Appeals/Denials
Inbound Phone Queue/General Program Inquires
Determination for support programs (Copay, PAP, Medicaid, etc.)
Pharmacy triage and coordination
Order processing for wholesale orders
Intakes and reports adverse events as directed
Non-Clinical adherence services
Engages with manufacturer representatives around items like payer profiles, reimbursement trends, issues with specific offices etc
Provider portal
Conducted small-group training seminars for fellow employees
Managed high-volume data entry, verifying information and completing timely work
Created spreadsheets and performed data entry tasks to maintain records